IT Outsourcing

Focus on your core business while we handle your IT. From helpdesk support to full infrastructure management, our outsourcing services deliver predictable costs, expert staff, and 24/7 coverage without the overhead of hiring in-house teams.

Outsourcing Models

Choose the level of support that fits your needs.

Helpdesk Support
Basic

Frontline user support via phone, email, or ticketing system. Password resets, software issues, and basic troubleshooting.

  • 8x5 or 24x7 coverage
  • Ticket management system
  • Remote support tools
  • Knowledge base & FAQs
Managed IT Services
Recommended

Proactive management of your entire IT infrastructure with monitoring, patching, backup verification, and strategic planning.

  • 24/7 monitoring & alerting
  • Patch management
  • Backup verification
  • Monthly reporting & reviews
Full IT Outsourcing
Enterprise

Complete IT department replacement. We become your IT team with on-site staff, strategic planning, and full operational responsibility.

  • Dedicated on-site engineers
  • IT strategy & governance
  • Project delivery
  • Vendor management

Why Outsource Your IT?

The business case for IT outsourcing.

Reduce Costs

30-50% savings vs full-time IT staff with benefits

Expert Team

Access to specialists across all IT domains

Predictable Budget

Fixed monthly fees with no surprise expenses

Focus on Core Business

Let us handle IT while you focus on growth

Scalability

Scale support up or down as business changes

24/7 Coverage

Round-the-clock monitoring and support

Proactive Management

Prevent issues before they impact users

SLA Guarantees

Committed uptime and response times

What's Included in Managed IT?

Comprehensive coverage for your technology infrastructure.

Network Management

Switches, routers, firewalls, wireless - configuration, monitoring, optimization, and security patching with change management.

Server Management

Windows/Linux servers, VMs, applications - monitoring, patching, performance tuning, and backup verification.

Security Management

Firewall, antivirus, IPS, vulnerability scanning, and threat response with quarterly security reviews.

Backup & DR Management

Daily backup monitoring, test restores, retention management, and DR plan maintenance.

Annur Tailor
ANSAR
ASNB
CBC
Into Solutions
Kementerian Pendidikan Malaysia
KKA
KK Koklanas
KLG System
MASkargo
Mirage Visual
MRSM
RISDA
SL Cybersec
TPM
TREC